CCI Drive Time
CCI Drive Time is a practical, no-fluff podcast you can listen to between sales calls—real conversations about CCI products, the laundromat business, and how to sell smarter while you’re on the road.
CCI Drive Time
From Quarters to Cards: Managing the Fear of Change
•
Steve Marcionetti
•
Season 1
•
Episode 3
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
It’s one of the most common objections in vended laundry—and one of the biggest fears holding owners back from modernizing their stores.
In this episode of CCI Drive Time, Steve tackles the concern head-on. Are customers really going to leave if coins go away? What about the belief that “my customers don’t have bank accounts”? And is hybrid payment the right way to ease into change?